A new chapter for the Grafton Hotel

SHAPE refurbished and modernised the Grafton Hotel in Cairns for Australian Venue Co, upgrading the venue’s food, beverage and entertainment offering. Works included demolition and asbestos and mould remediation; refurbishment of the Sports Bar, Bistro, Dining, Gaming, Kitchen, Bar and back-of-house areas; upgrades to amenities and staff facilities; and improvements to the Beer Garden and external areas. New facilities included an air-conditioned playground, DOSA areas, entertainment stage, keg cold room and beer reticulation system, supported by upgraded wayfinding, finishes and extensive AV, security, electrical, mechanical and hydraulic services works.

The project was delivered within a live hospitality venue, with the adjoining bottle shop required to remain operational throughout construction. SHAPE planned and coordinated staged works, temporary measures and inspections to maintain safe access and reduce disruption to customers and staff. The team also managed existing-building issues, including termite damage, roof leaks and services upgrades, through regular stakeholder communication and prompt resolution of site issues. The refurbishment reached practical completion on the original completion date, with venue operations maintained during delivery.