Qantas Club & Business Lounge Refurbishment

As part of their Lounge refurbishment program, Qantas underwent a 12-month redevelopment of the Qantas Domestic Business Lounge and Qantas Club.
Qantas_Club & Business Lounge Melbourne

Client: Qantas
Designer: Woods Baggot
Designer: MSP
Delivery Model: Lump Sum
Location: Melbourne, VIC
Duration: 52 Weeks
Project Size: 4,000m2

This project presented a unique set of challenges which included the submission of 600 permits, coordinating with an interstate architect and security concerns.

SHAPE was appointed by Qantas to complete a refurbishment of their Domestic Club and Business Lounge located in Melbourne Airport. Finishes include high-end joinery with luxury leather, stone and marble. The new “Spice Bar” features views into the kitchen for an immersive customer experience. The two commercial kitchens were an important feature, so our team flew the client down from Sydney to inspect samples for the kitchens to ensure they were satisfied before works were completed.

With the airport and the lounge itself running 24/7, keeping disruptions to a minimum required careful planning and constant communication. Our team ensured they understood the client’s needs and conducted weekly stakeholder meetings to keep all informed of upcoming works so operations could continue in conjunction with construction.

SHAPE employed a full-time night manager, and works continued into the early morning to ensure safety, client satisfaction, and minimal disruption.

Winner –  2019 Master Builders Award for Excellence in Fitout

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