SHAPE builds spaces that bring out the best in people. We know from our 30 years of experience in fitting out and refurbishing spaces that trust is difficult to build and easy to lose. We bring that mindset to every project, delivering the high levels of quality, value and certainty our clients have come to expect from us.
This promise is built on our strongest foundation, our people. It’s the calibre of our team – their talent, expertise, personality and the ability to have fun along the way – that drive the success of every project.
That’s the SHAPE difference.
Our team’s commitment to excellence and building meaningful relationships make every experience memorable. To bring your vision to life, we partner with a range of the industry’s best subcontractors and specialists including architects, designers, project managers, engineers and quantity surveyors.
That’s why we’re a partner of choice. But don’t take our word for it, we’ve got plenty of clients who will happily share their success stories.
Our national presence includes offices in Australia’s major cities. Our teams are on the ground ready to help, whether you are starting from scratch or looking to breathe a new lease of life into your current space.
On behalf of Fairfax Media, I would like to thank SHAPE, who were exceptional in working as true partners to ensure a successful project which was delivered on time and within budget.
Health and Wellbeing
When you care about people as much as we do, you need to make health and wellbeing your number one priority. And at SHAPE, we do.
Our philosophy is that “everyone should return home from work somewhat better for the experience”. That’s why we’re committed to industry leading safety practices.
Safety at SHAPE is founded on;
- Visible Safety Leadership – everyone has a voice at SHAPE
- Empowering our people to strive for better
- Industry Leading Systems and Technology
- Operational Excellence Programs
- Wellbeing training and initiatives
- Mental health campaigns
Our accredited management systems, industry-leading project delivery software and mobile applications pave the way for peak safety performance and a best practice approach to safety.
We aim to prevent injuries and incidents through continuous improvement, visible leadership and open communication, consultation and collaboration ensuring a safe working environment for our clients, stakeholders and subcontractors.
We hear the term culture mentioned a lot, and rightly so. For SHAPE, the single biggest driver of success is the vibrant culture we’ve built.
Talk is cheap – and a lot of business leaders speak to the importance of their culture. But scratch beneath the surface, and it’s usually not followed up with objective evidence.
At SHAPE, we’ve committed to building the right culture, inside out. We use tools from one of the world’s leading leadership and organisational development companies, Human Synergistics. These highly respected diagnostic tools, together with an unwavering commitment to doing better, has transformed SHAPE into a truly customer-focused business.
When we ask our clients what makes the SHAPE experience better, it usually comes back to our positivity. A partnership with us means the journey will be focused on:
- Finding solutions, not problems
- Stepping up to take responsibility, not passing the buck
- Transparent communication, not avoiding the hard issues
- Innovative working, not just ticking boxes
- Exceeding expectations, not just meeting them
- Developing relationships, not just fulfilling contracts
Targeting Perfect Delivery
We aim for a ‘Perfect Delivery’ every time with a current success rate of 91%. This service model is designed to provide clients with a smooth journey and a quality result, with no surprises at handover. We bring a true partnership approach to every project, creating an enjoyable experience for all involved.
Our service model is built on:
- A philosophy of fairness and trust
- A commitment to excellence at every step
- Identifying what’s important to you
- Setting expectations from day one
- Getting your stamp of approval
- On-time delivery
- Handing over defect free
Our local experts will handle your project from start to finish, simplifying your journey to an inspirational space. We’re often engaged before construction begins and continue to provide help long after the job is completed.